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Special health concerns

MSC Cruises is committed to providing all of its guests with an unrivalled cruise vacation. MSC Cruises will make every effort to accommodate your needs wherever and whenever possible. We can best accommodate the special concerns of our guests with advance notice. Our crew and staff will be pleased to assist in every way.

Personal Mobility

We advise guests using a wheelchair to travel with someone who is able to assist them both aboard and ashore. Some ports of call require tenders to go ashore and may preclude guests using wheelchairs from leaving the vessel; this decision must be made by the ship’s Master and is binding. Guests must bring wheelchairs for their own use. Only a limited amount of wheelchairs are available on board.
Accomodating Special needs on MSC Cruise liners

Special Diets

Do you have specific diet requirements, for particular conditions and allergies or simply because you are a vegetarian?

MSC Cruises has considered this, and has asked its Chefs to develop a variety of customised diets, designed specifically for you and your personal needs!

MSC Cruises works closely the AIC - Associazione Italiana Celiachia (Italian Celiac Association) to provide gluten-free menus in the restaurants of MSC Divina, MSC Splendida, MSC Magnifica, MSC Fantasia, MSC Musica, MSC Orchestra and MSC Poesia cruising in the Mediterranean and in Northern Europe. On MSC Lirica, MSC Opera, MSC Sinfonia, MSC Armonia, MSC Melody guests can find pre-packaged gluten-free products like snacks, biscuits, croissants, plumcakes and muffins.
Special diets for all your needs on MSC Cruises

Visual Impairment

On MSC Cruises ships we are determined to make the cruising experience as enjoyable as possible for guests with visual impairments.

Our cabins and suites, restaurants and lounges have been designed to incorporate Braille wherever possible.

Our crew and staff will be pleased to assist in every way.

There are Braille indicators:
-On cabin door plates
-On stairways handrails at landing levels
-On elevator command buttons
-On directional labels in passengers corridors

In addition to Braille, light and voice indicators are available in elevators.
Enjoyable cruise for customers with visual impairment

Hearing Impairment

On MSC Cruises ships we are determined to make the cruising experience as enjoyable as possible for guests with hearing impairments.

Hearing impairment kits are available on demand, each kit is actually a suitcase filled with devices aimed to help out guests with hearing disability. Through lights and vibrations, they are notified when the alarm clock goes off, when the door bells, when the phone rings and even when the fire and the evacuate the boat alarms go off. Moreover, personal wireless amplifiers to be used in the theaters and the lounges are also available. Light indicators are available in elevators
MSC Cruises takes care of people with hearing impairment