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Contact us

For all questions or enquiries, including booking enquiries, simply fill out and submit the form below and you'll be contacted shortly by one of our friendly and experienced reservations staff.

Alternatively, you can call 1300 028 502 in Australia or 0508 4278 473 in New Zealand between AEST 8am - 6pm (Mon-Fri) and 8am - 1pm (Sat).


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If your enquiry is related to a specific cruise or package, please include the name of it in your message.

MSC Cruises Suite 532, 5 Lime Street King Street Wharf Sydney NSW 2000
GPO Box 4541
Sydney  NSW  2001

Phone: (02) 8076 1000
Fax: (02) 8076 1002 

Email: msc@msccruises.com.au 
Complaints please email: customercare@msccruises.com.au
(for
enquiries within Australia & New Zealand only)

Office hours are (AEST):
Monday to Friday : 8.00AM - 6:00PM 
Saturday : 9.00AM - 1.00PM

CLOSED: Good Friday, Easter Sunday, Easter Monday, Anzac Day & Queen's birthday.

Australia: 1300 028 502 
New Zealand: 0508 4278 473

MSC Cruises