Hotel Service Charge
During your cruise you will meet staff throughout the ship who provide you with excellent service. They are supported by just as many staff and crew who work hard behind the scenes to ensure you enjoy every moment onboard. For your convenience, MSC Cruises will automatically add a daily Hotel Service Charge to your shipboard account, based on your chosen itinerary and the number of days for which the services are actually provided.
The Hotel Service Charge serves to ensure we maintain the highest quality standards of service to our guests. The daily amounts below have been calculated with this in mind and cannot be modified. However, should you wish to remove any of the daily Hotel Service Charge in the unlikely event that you do not receive satisfactory service, you may do so by contacting the Guest Relations Manager onboard. If you wish, the daily Hotel Service Charge for your cruise can be added to the price of your cruise at the time of booking, rather than added to your onboard account during the cruise. Please let your booking agent know if you would like to add the Hotel Service Charge to your cruise price.
TIPS: MSC does not recommend tipping individual members of staff.
Please find below the new automatic Hotel Service Charge rates valid:
- From October 19th, 2023 for cruises sailing to China, Japan and Republic of Korea from 12th of March 2024 onwards; guests with existing bookings confirmed before October 19th , 2023, will not be impacted by this change.
Hotel Service Charge valid for all new bookings from October 19th October 2023 for cruises sailing to China, Japan and Korea from 12th of March 2024 onwards.
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MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, ABU DHABI & QATAR, MSC WORLD CRUISE, EGYPT, RED SEA & SAUDI ARABIA CRUISES |
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Mediterranean, Northern Europe, Antilles,Dubai, Abu Dhabi & Qatar, Egypt, Red Sea & Saudi Arabia |
MSC Grand Voyage to/from Dubai, Abu Dhabi & Qatar; Antilles, Egypt, Red Sea & Saudi Arabia |
MSC World Cruise |
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Adults (12 and over) |
12 Euro per night |
Adults (12 and over) |
12 Euro per night |
Adults (12 and over) |
12 Euro per night |
|
Child (2 and over) |
6 Euro per night |
Child (2 and over) |
6 Euro per night |
Child (2 and over) |
6 Euro per night |
|
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
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SOUTH AFRICA CRUISES |
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South Africa Cruises |
MSC Grand Voyages from South Africa |
MSC Grand Voyages to South Africa |
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Adults (12 and over) |
US $ 10 per night |
Adults (12 and over) |
US $ 14.5 per night |
Adults (12 and over) |
12 Euro per night |
|
Child (2 and over) |
US $ 5 per night |
Child (2 and over) |
US $ 7.25 per night |
Child (2 and over) |
6 Euro per night |
|
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
|
SOUTH AMERICA CRUISES |
|
South America, |
MSC Grand Voyages from South America, (Northbound) |
MSC Grand Voyages to South America |
|||
|
Adults (12 and over) |
US $ 14.5 per night |
Adults (12 and over) |
US $ 14.5 per night |
Adults (12 and over) |
12 Euro per night |
|
Child (2 and over) |
US $ 7.25 per night |
Child (2 and over) |
US $ 7.25 per night |
Child (2 and over) |
6 Euro per night |
|
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
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CARIBBEAN, BERMUDA, CANADA & NEW ENGLAND CRUISES |
| Caribbean, Bermuda, Canada & New England | MSC Grand Voyages from Caribbean (Northbound) |
MSC Grand Voyages to Caribbean (Southbound) |
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Adults (>12 and over) |
US $ 16 per night |
Adults (12 and over) |
US $ 14.5 per night |
Adults (12 and over) |
12 Euro per night |
|
Child (2 and over) |
US $ 8 per night |
Child (2 and over) |
US $ 7.25 per night |
Child (2 and over) |
6 Euro per night |
|
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
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ASIA (CHINA, JAPAN AND REPUBLIC OF KOREA) |
| Asia |
MSC Grand Voyages to Asia |
||||
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Adults (>12 and over) |
US $ 16 per night |
|
Adults (12 and over) |
12 Euro per night |
|
|
Child (2 and over) |
US $ 16 per night |
Child (2 and over) |
6 Euro per night |
||
|
Child (Under 2) |
No Service charge applied |
|
|
Child (Under 2) |
No Service charge applied |
Hotel Service Charge valid for all new bookings from October 2nd, 2023, onwards for cruises sailing to Caribbean and North America
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MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, ABU DHABI & QATAR, MSC WORLD CRUISE, EGYPT, RED SEA & SAUDI ARABIA CRUISES |
|
Mediterranean, Northern Europe, Antilles, Dubai, Abu Dhabi & Qatar, Egypt, Red Sea & Saudi Arabia |
MSC Grand Voyage to/from Dubai, Abu Dhabi & Qatar; Antilles, Egypt, Red Sea & Saudi Arabia |
MSC World Cruise |
|||
|
Adults (12 and over) |
12 Euro per night |
Adults (12 and over) |
12 Euro per night |
Adults (12 and over) |
12 Euro per night |
|
Child (2 and over) |
6 Euro per night |
Child (2 and over) |
6 Euro per night |
Child (2 and over) |
6 Euro per night |
|
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
|
SOUTH AFRICA CRUISES |
|
South Africa Cruises |
MSC Grand Voyages from South Africa |
MSC Grand Voyages to South Africa |
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Adults (12 and over) |
US $ 10 per night |
Adults (12 and over) |
US $ 14.5 per night |
Adults (12 and over) |
12 Euro per night |
|
Child (2 and over) |
US $ 5 per night |
Child (2 and over) |
US $ 7.25 per night |
Child (2 and over) |
6 Euro per night |
|
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
|
SOUTH AMERICA CRUISES |
|
South America, |
MSC Grand Voyages from South America, (Northbound) |
MSC Grand Voyages to South America |
|||
|
Adults (12 and over) |
US $ 14.5 per night |
Adults (12 and over) |
US $ 14.5 per night |
Adults (12 and over) |
12 Euro per night |
|
Child (2 and over) |
US $ 7.25 per night |
Child (2 and over) |
US $ 7.25 per night |
Child (2 and over) |
6 Euro per night |
|
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
|
CARIBBEAN, BERMUDA, CANADA & NEW ENGLAND CRUISES |
| Caribbean, Bermuda, Canada & New England | MSC Grand Voyages from Caribbean (Northbound) |
MSC Grand Voyages to Caribbean (Southbound) |
|||
|
Adults (>12 and over) |
US $ 16 per night |
Adults (12 and over) |
US $ 14.5 per night |
Adults (12 and over) |
12 Euro per night |
|
Child (2 and over) |
US $ 8 per night |
Child (2 and over) |
US $ 7.25 =per night |
Child (2 and over) |
6 Euro per night |
|
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
|
ASIA (CHINA, JAPAN AND REPUBLIC OF KOREA) |
| Asia |
MSC Grand Voyages to Asia |
||||
|
Adults (>12 and over) |
US $ 14.5 per night |
|
Adults (12 and over) |
12 Euro per night |
|
|
Child (2 and over) |
US $ 14.5 per night |
Child (2 and over) |
6 Euro per night |
||
|
Child (Under 2) |
No Service charge applied |
|
|
Child (Under 2) |
No Service charge applied |
Hotel Service Charge valid for all new bookings starting from 12th December 2022 for all departures
|
MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, ABU DHABI & QATAR, MSC WORLD CRUISE, EGYPT, RED SEA & SAUDI ARABIA CRUISES |
|
Mediterranean, Northern Europe, Antilles, Dubai, Abu Dhabi & Qatar, Egypt, Red Sea & Saudi Arabia |
MSC Grand Voyage to/from Dubai, Abu Dhabi & Qatar; Antilles, Egypt, Red Sea & Saudi Arabia |
MSC World Cruise |
|||
|
Adults (12 and over) |
12 Euro per night |
Adults (12 and over) |
12 Euro per night |
Adults (12 and over) |
12 Euro per night |
|
Child (2 and over) |
6 Euro per night |
Child (2 and over) |
6 Euro per night |
Child (2 and over) |
6 Euro per night |
|
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
|
SOUTH AFRICA CRUISES |
|
South Africa Cruises |
MSC Grand Voyages from South Africa |
MSC Grand Voyages to South Africa |
|||
|
Adults (12 and over) |
US $ 10 per night |
Adults (12 and over) |
US $ 14.5 per night |
Adults (12 and over) |
12 Euro per night |
|
Child (2 and over) |
US $ 5 per night |
Child (2 and over) |
US $ 7.25 per night |
Child (2 and over) |
6 Euro per night |
|
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
|
SOUTH AMERICA CRUISES |
|
South America, |
MSC Grand Voyages from South America, (Northbound) |
MSC Grand Voyages to South America |
|||
|
Adults (12 and over) |
US $ 14.5 per night |
Adults (12 and over) |
US $ 14.5 per night |
Adults (12 and over) |
12 Euro per night |
|
Child (2 and over) |
US $ 7.25 per night |
Child (2 and over) |
US $ 7.25 per night |
Child (2 and over) |
6 Euro per night |
|
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
|
CARIBBEAN, BERMUDA, CANADA & NEW ENGLAND CRUISES |
| Caribbean, Bermuda, Canada & New England | MSC Grand Voyages from Caribbean (Northbound) |
MSC Grand Voyages to Caribbean (Southbound) |
|||
|
Adults (>12 and over) |
US $ 14.5 per night |
Adults (12 and over) |
US $ 14.5 per night |
Adults (12 and over) |
12 Euro per night |
|
Child (2 and over) |
US $ 7.25 per night |
Child (2 and over) |
US $ 7.25 per night |
Child (2 and over) |
6 Euro per night |
|
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
|
ASIA (CHINA, JAPAN AND REPUBLIC OF KOREA) |
| Asia |
MSC Grand Voyages to Asia |
||||
|
Adults (>12 and over) |
US $ 14.5 per night |
|
Adults (12 and over) |
12 Euro per night |
|
|
Child (2 and over) |
US $ 14.5 per night |
Child (2 and over) |
6 Euro per night |
||
|
Child (Under 2) |
No Service charge applied |
|
|
Child (Under 2) |
No Service charge applied |
Hotel Service Charge valid for all bookings made up to 11th December 2022 regardless the departure date
|
MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, ABU DHABI & QATAR, MSC WORLD CRUISE, EGYPT, RED SEA & SAUDI ARABIA CRUISES |
|
Mediterranean, Northern Europe, Antilles, Dubai, Abu Dhabi & Qatar, Egypt, Red Sea & Saudi Arabia |
MSC Grand Voyage to/from Dubai, Abu Dhabi & Qatar; Antilles, Egypt, Red Sea & Saudi Arabia |
MSC World Cruise |
|||
|
Adults (12 and over) |
10 Euro per night |
Adults (12 and over) |
10 Euro per night |
Adults (12 and over) |
10 Euro per night |
|
Child (2 and over) |
5 Euro per night |
Child (2 and over) |
5 Euro per night |
Child (2 and over) |
5 Euro per night |
|
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
|
SOUTH AFRICA CRUISES |
|
South Africa Cruises |
MSC Grand Voyages from South Africa |
MSC Grand Voyages to South Africa |
|||
|
Adults (12 and over) |
US $ 8 per night |
Adults (12 and over) |
US $ 12.5 per night |
Adults (12 and over) |
10 Euro per night |
|
Child (2 and over) |
US $ 4 per night |
Child (2 and over) |
US $ 6.25 per night |
Child (2 and over) |
5 Euro per night |
|
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
|
SOUTH AMERICA CRUISES |
|
South America, |
MSC Grand Voyages from South America, (Northbound) |
MSC Grand Voyages to South America |
|||
|
Adults (12 and over) |
US $ 12.5 per night |
Adults (12 and over) |
US $ 12.5 per night |
Adults (12 and over) |
10 Euro per night |
|
Child (2 and over) |
US $ 6.25 per night |
Child (2 and over) |
US $ 6.25 per night |
Child (2 and over) |
5 Euro per night |
|
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
|
CARIBBEAN, BERMUDA, CANADA & NEW ENGLAND CRUISES |
| Caribbean, Bermuda, Canada & New England | MSC Grand Voyages from Caribbean (Northbound) |
MSC Grand Voyages to Caribbean (Southbound) |
|||
|
Adults (>12 and over) |
US $ 14 per night |
Adults (12 and over) |
US $ 12.5 per night |
Adults (12 and over) |
10 Euro per night |
|
Child (2 and over) |
US $ 7 per night |
Child (2 and over) |
US $ 6.25 per night |
Child (2 and over) |
5 Euro per night |
|
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
Child (Under 2) |
No Service charge applied |
|
ASIA (CHINA, JAPAN AND REPUBLIC OF KOREA) |
| Asia |
MSC Grand Voyages to Asia |
||||
|
Adults (>12 and over) |
US $ 14.5 per night |
|
Adults (12 and over) |
10 Euro per night |
|
|
Child (2 and over) |
US $ 14.5 per night |
Child (2 and over) |
5 Euro per night |
||
|
Child (Under 2) |
No Service charge applied |
|
|
Child (Under 2) |
No Service charge applied |
